Are We a Good Fit?

LET US ADDRESS YOUR CONCERNS

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Getting Started

HOW DO I BOOK A CLEAN?

Just click on the “book a clean” button on the top right of the screen and select how many hours worth of cleaning you need, then enter your details and you’re good to go!

Do you service my area?

We cover Eastbourne and its immediate area, if you aren’t sure whether you’re in our are, contact us and ask!

WHAT IF I NEED TO CANCEL?

We offer no fuss cancellations as long as you contact us 24 hours before a scheduled clean, just email us or gives us a call.

 

Pricing Policies

your prices are too high/low!

We carefully price our services to ensure we can attract and keep the best quality cleaning staff while providing excellent value for money. Other companies might price their services differently, but we provide a level of competence and reliability that they’re unlikely to be able to beat!

WHAT ARE YOUR PRICES?

All our prices are laid out over on our services page, just head right over and you’ll be able to get all the information you need.


 

Manage Your Account

How do I create an account?

Just click on the book now link on the top right of the screen and follow the instructions.

WHAT IF I WANT TO DELETE MY ACCOUNT?

Email us at contact@whitestarcleaning.co.uk and we can delete all of your personal information at your request.

 

Trust & Safety

Are my credit card details safe?

Our checkout uses the most up to date and secure encryption, and our payment processor is the internationally respected Stripe, your details are secure with us as they are with any big company.

what if i have a complaint?

We love complaints! No seriously, that might sound weird but they help us work out where we’re going wrong and improve the service we offer to our customers, just head over to our contact page and let us have it!